Shipping policy
Last Updated: [Insert Date]
Thank you for shopping with Tampugreen. This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase products from our website (https://tampugreen.com).
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Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or holidays. During periods of high order volume, processing times may be slightly delayed.
Customers will receive a shipping confirmation email once their order has been shipped.
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Shipping Locations
Tampugreen currently ships within the United States.
At this time, international shipping may not be available or may be limited depending on destination regulations and shipping carrier availability.
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Shipping Methods and Delivery Time
Estimated delivery times depend on the shipping method selected at checkout and the destination.
Typical delivery times within the United States:
Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Please note that delivery times are estimates and may vary depending on shipping carrier performance.
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Shipping Costs
Shipping costs are calculated at checkout based on the shipping address, order weight, and selected delivery method.
From time to time, Tampugreen may offer free shipping promotions on qualifying orders.
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Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
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Shipping Delays
While we aim to ensure timely delivery, Tampugreen is not responsible for delays caused by:
• Shipping carrier disruptions
• Weather conditions
• Customs processing
• Incorrect shipping addresses provided by the customer
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Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided, Tampugreen cannot guarantee delivery and may not be responsible for lost shipments.
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Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer support team as soon as possible.
We will work with the shipping carrier to investigate and determine the appropriate resolution.
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Contact Us
If you have questions about your shipment or need assistance with an order, please contact us at:
Email: support@tampugreen.com
Website: https://tampugreen.com